Privacy Policy

All effort is made to maintain the accuracy of the information on this Website but Doncaster Council cannot accept responsibility for errors or omissions the data may contain nor any loss or damage which may occur from the use of the information. If you find anything that causes concern, please let us know.

When you use this website, you are agreeing to accept the terms of use set out below, and any additional terms that may be located on other pages within the www.advancedoncaster.co.uk website.

What information do we collect about you?

The Advance site collects personal information when you access one of our services.

How will we use the information about you?

Personal information you provide to the Advance will be used for providing ongoing support for you and will be retained as evidence to comply with audit or legislative requirements.

Advance will also share your information with trusted partners who are delivering business support services on Doncaster Council’s behalf.

Marketing

Advance would like to stay in contact with you and keep you informed on the latest business news, events, support services and surveys. We may also contact you about sponsorship and services, which may be of interest to you and your business.

Google Analytics – this feature allows us to collect data about the traffic, which comes to our site. This information could be used to "remarket" services of interest to our visitors on other sites using Google AdWords. The aim is to make sure that any advertising we create is as relevant as possible to our audience. You can opt out of Google Analytics tracking.

Facebook Pixel - we have installed a tracking pixel across all pages to help us learn more about Facebook users' interests in the site. This information is used to create 'custom audiences' within Facebook to potentially allow us to create Facebook adverts targeted at members of these 'custom audiences'. The aim is to make sure that any advertising we create is as relevant as is reasonably possible to our audience.

Web Beacons - these are hidden site instrumentation that helps to determine whether a page has been viewed or not and if so, how many times and by whom.
You can learn more about the Facebook Pixel on their website and can opt out of receiving these targeted adverts by visiting Your Online Choices website or the Facebook advert preferences page.

Please note - you can unsubscribe from our marketing communications at any time, please email advance@doncaster.gov.uk if you no longer wish to be contacted.

Cookies

This is a message given to a browser by a web server. The message is then stored by the browser in a text file called a cookie.txt.

Every time you select a web page, a message is sent back. One purpose of a cookie is to track traffic flows, for example, which pages are browsed and for how long. Initially, the cookie can only identify your computer and not the individual user.

Cookies can be used to identify you the user, when you are invited to register your personal details online such as your name, email address, etc…this will allow the site to be customised to your preference.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued or not to receive cookies at any time. Selecting not to receive cookies at any time will mean that certain personalised services cannot be provided to that user.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. We aim to ensure your personal information is accurate and up to date. Please email advance@doncaster.co.uk if you think the information is incorrect in order to either correct or remove the information.

How long do we keep your data?

Advance will retain your personal information for the duration of your relationship and up to a maximum of 2 years thereafter. All financial data is retained for 6 years.

Other Websites

Our website contains links to other websites. This privacy policy only applies to Advance and the website: www.advancedoncaster.co.uk therefore when linking to other websites you should read their own privacy policies.

Data Protection Act of 2018

Advance is committed to protecting your privacy online. We will treat any personal information by which you can be identified, name, address, email etc, in accordance with the provisions of the Data Protection Act of 1998.

When communicating with the Advance team through the website we will not collect any information without your permission. There are a number of forms on the site that can be downloaded or that request feedback or surveys. In most cases, you are not required to provide us with any personal details. If we do require personal information, then the reasons for this will be stated on the individual form or questionnaire.

However, if you are willing to provide us with at least your email address it will allow us to respond to you direct. Additional personal details will allow us to measure the activity of our site.

The information gathered will identify those sections of our business community who have access to the site. This will help us to develop the site for everyone, regardless of age, gender, disability or ethnic origin. The information will only be used for the intended purpose unless otherwise stated on the actual feedback form or questionnaire.

Your personal details will not be sold, traded or rented to third parties for marketing purposes or commercial gain unless we have received explicit consent to do so. Your information may be passed on to other relevant Departments within the Council and/or partner agencies to ensure you are provided with the expected service.

Third party sites

Third party internet sites that you can link to through our website are not covered by our Privacy and Security policy. Any personal information you enter through these sites are subject to the individual sites Privacy and Security policies and Advance cannot accept any responsibility or liability for these sites.

Changes to our Privacy Policy

We keep our privacy policy under regular review. Any updates will be placed here. This privacy policy was last updated in March 2020.

How to contact us

If you would like a copy of some or all of your personal information, please email advance@doncaster.co.uk or write to us at the Advance Doncaster, Doncaster Council. Civic Office, Waterdale, Doncaster, DN1 3BU.